FAQs

The process of healing and self-discovery is a very personal and delicate process. Everyone progresses at their own pace. Some people begin to feel relieved of their symptoms or issues after a few sessions, while others may require a longer treatment duration. Each session is usually 1 hour long and typically one session per week. To get the most out of therapy, research shows that attending sessions on a consistent basis is the most effective for change to occur. There are those who attend therapy on a weekly basis, some every other week, and some a couple of times per week. You will determine session frequency with your therapist in your intake session.

There is no standard rate due to the multiple factors that influence the cost of each session, such as insurance. You will receive a cost estimate prior to your first appointment, though this is just an estimate and may not exactly reflect the amount your insurance returns to us after a claim is processed. We recommend you reach out to your insurance company prior to your first appointment to get the most accurate information about session costs. For those without insurance who want to pay out-of-pocket, your session rate is $150 for an intake session, and $100 for all following sessions. If cost is a concern for you, then don’t feel discouraged. We offer flexible payment plans and sliding scale for those in need, so please contact our office for more information.

Yes, we do accept insurance! Currently, we are in-network with most major insurance providers. Please contact us via email or phone or visit our Insurance page in the ‘About Us’ drop down menu above for more information.

Please be advised that all cancellations must be made at least 24 hours in advance of your scheduled appointment time. A $50 fee may be charged for any missed appointments or cancellations made within the 24-hour period. This fee is not covered by insurance and is the responsibility of the client. Clients who accumulate three or more late cancellations or no-shows may be subject to discharge from our practice. Should a patient late cancel/no show more than two appointments, we require that a valid credit or debit card be kept on file to keep future appointments.

Yes! Online therapy is offered for all of our therapy sessions. We unfortunately do not offer telehealth for ADHD testing. Our clinicians conduct telehealth appointments through TherapyNotes, a HIPAA compliant two-way video therapy platform. To access your appointment, log into our portal (found under the "Patients" tab) and click the link within the portal to join your virtual therapy session. If for whatever reason a link does not show up within your portal to access your appointment, please call or text us at (810) 771-4074 or email us at info@creeksidecounselingllc.com.

Occasionally, situations may call for services that are not covered by insurance. In the case of documentation such as disability paperwork, emotional support animal letters, full psychological evaluation reports and/or out of office services, certain fees apply. A summary of the costs associated with these services is available under our Insurance page. Please be advised that all non-covered services are up to the discretion of the therapist to complete and it may take up to 30 days to process requests.

Our office does not provide custody evaluations. Our clinicians are not trained to accurately assess custody situations, especially due to the limited observation environment in an outpatient office setting. If you need a custody evaluation, please reach out to your clinician who may be able to provide you with a list of referrals for agencies that are capable of providing this service.